Privacy Policy

Effective Date: 06/08/2026

Privacy Policy

At Serena Heal, your privacy is respected and protected. This Privacy Policy explains how your personal information is collected, used, and stored when you visit this website or get in touch.

Information I Collect

When you complete the contact form or contact me directly, I may collect:

• Your name

• Your email address

• Any information you choose to include in your message

If you subscribe to future updates, I may also collect your email address for that purpose.

How Your Information Is Used

Your information is used only to:

• Respond to your enquiry

• Arrange consultations or services

• Provide information you have requested

• Improve the experience of this website

Your information is never sold or shared with third parties for marketing purposes.

Website Analytics & Cookies

This website is hosted by Squarespace, which may collect anonymous information such as:

• Pages visited

• Time spent on the website

• Browser and device information

This information helps improve the website and user experience.

Data Storage

Information submitted through the contact form is stored securely through Squarespace and may also be received via email.

Reasonable measures are taken to protect your personal information.

Your Rights

If you would like to:

• Access your personal information

• Correct your information

• Request deletion of your information

please contact me using the details below.

Contact

For any privacy-related questions, please contact:

Serena Heal

Email: aglioserena@gmail.com

Terms & Conditions

By using this website, you agree to the following terms.

Services

Serena Heal offers holistic coaching, meditation, yoga, sound healing and wellbeing experiences designed to support personal growth and wellbeing.

These services are intended to support your personal development and are not a substitute for medical, psychological or psychiatric care.

Discovery Calls

Discovery calls are complimentary conversations designed to explore whether working together feels aligned. They do not constitute coaching or therapeutic treatment.

Bookings

Appointments are arranged following an initial conversation.

Details regarding investment, scheduling and cancellation will be agreed before beginning any paid services.

Intellectual Property

All written content, images, resources and materials on this website remain the property of Serena Heal unless otherwise stated.

They may not be copied or reproduced without written permission.

Limitation of Liability

While every effort is made to provide high-quality services, Serena Heal cannot guarantee specific outcomes.

Clients remain responsible for their own decisions and actions throughout the coaching process.

Website Disclaimer

Disclaimer

The information provided on this website is intended for educational and wellbeing purposes only.

Coaching, meditation, yoga and sound healing are complementary practices designed to support personal growth, self-awareness and wellbeing. They are not intended to diagnose, treat or cure any medical or mental health condition.

Always seek advice from a qualified healthcare professional regarding any medical concerns.